Terms of Service

1. Acceptance of Terms

By accessing and using the Roofing Directory website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Roofing Directory is an online platform that connects homeowners and property owners with roofing professionals across South Africa. Our services include:

• Business directory listings for roofing professionals
• Interactive map-based search functionality
• Customer review and rating systems
• Business profile management tools
• Lead generation and referral services

3. User Accounts and Registration

3.1 Account Creation

To access certain features, you must create an account. You agree to provide accurate, current, and complete information and to keep your account information updated.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Business Listings

4.1 Listing Requirements

• Businesses must be legitimate, licensed roofing service providers
• All information must be accurate and up-to-date
• Business must operate within South Africa
• Compliance with all applicable laws and regulations

4.2 Content Standards

All content submitted must be appropriate, accurate, and not misleading. We reserve the right to remove listings that violate our standards.

5. Prohibited Uses

You agree not to:

• Submit false, misleading, or fraudulent information
• Engage in spam, harassment, or abusive behavior
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Attempt to gain unauthorized access to our systems
• Use automated tools to scrape or collect data
• Impersonate another person or business

6. Reviews and Ratings

6.1 Review Guidelines

• Reviews must be based on genuine experiences
• No fake or incentivized reviews
• Reviews must be respectful and constructive
• No defamatory or abusive content

6.2 Review Moderation

We reserve the right to moderate, edit, or remove reviews that violate our guidelines.

7. Intellectual Property

The Roofing Directory website, including all content, features, and functionality, is owned by us and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

8. Disclaimers and Limitations

8.1 Service Availability

We provide our services "as is" without warranties. We do not guarantee uninterrupted or error-free service.

8.2 Third-Party Relationships

We are not a party to any agreements between users and listed businesses. We do not guarantee the quality, reliability, or performance of listed businesses.

8.3 Limitation of Liability

To the maximum extent permitted by South African law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages.

9. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services or violation of these terms.

10. Termination

We may terminate or suspend your account and access to our services at any time, with or without notice, for violation of these terms or other reasons.

11. Governing Law

These Terms of Service are governed by the laws of South Africa. Any disputes will be subject to the jurisdiction of South African courts.

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes by posting updated terms on this page.

13. Contact Information

If you have questions about these Terms of Service, please contact us: