Privacy Policy

1. Introduction

Roofing Directory ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website roofingdirectory.co.za and use our services.

This policy complies with the Protection of Personal Information Act (POPIA) of South Africa and other applicable privacy laws.

2. Information We Collect

2.1 Personal Information

• Name and contact information (email, phone number)
• Business information (business name, address, description)
• Location data for business listings
• Account credentials and preferences
• Payment information (processed securely by third-party providers)

2.2 Automatically Collected Information

• IP address and device information
• Browser type and version
• Pages visited and time spent on site
• Referring website information
• Cookies and similar tracking technologies

3. How We Use Your Information

• To provide and maintain our directory services
• To create and manage business listings
• To facilitate connections between homeowners and roofing professionals
• To send newsletters and marketing communications (with consent)
• To improve our website and services
• To comply with legal obligations
• To prevent fraud and ensure security

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• With your consent or at your direction
• To display business information in our public directory
• With service providers who assist in our operations
• To comply with legal requirements or court orders
• To protect our rights and prevent illegal activities
• In connection with business transfers or mergers

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights (POPIA Compliance)

Under POPIA, you have the right to:

• Access your personal information
• Correct or update inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent for marketing communications
• Lodge a complaint with the Information Regulator

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: